Moz Knowledge Base/Feature Requests/Moz Feature Requests

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Is there a way I could add another user to access my PRO account?

Droidman86
suggested this on June 16, 2011 06:35 AM

My co-worker and I are working together on our company's SEO. The only problem is that he will need access to SEOmoz Pro account, however I do not want to share my pass and login. Is there a way to add multiple users to have access to the PRO account? I just need access to 1 more person.

 

Thank you!

 

Comments latest first

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Danarchism

Hi 

Just throwing in my 10 pennies worth , i need this feature yesterday :)

Preferably allowing different sub users with various levels of admin access (a bit like Google Analytics offers) 

This is going to be crucial feature moving forward

All Very Best

Dan

March 19, 2014 07:31 AM
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joseph.chambers

I had a post here CTRL+F October 07, 2013 09:10 PM which summarized everything to that point. 

March 06, 2014 05:49 PM
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trevogre

@ColleenThiel 

When I think about your service I look at the basic barriers to entry. I think those need to be eliminated and you need to redefine who your users are. You also need to decide if you are pro agency, or direct to consumer. I find those to be mutually exclusive at times. At the very least you need a robust admin system that allows for association of admins to accounts and migration of accounts. You need so way to start up a single campaign for a client with costs that are just for that client. And if you are going to be agency centric like you are now. I think you have to help those agencies by passing along revenue from individual clients rather than having a bulk discount viewable by all. 

Thing about it from a small web designers perspective. They want to add every one of their websites to your service, and they want to charge a single fee to the client. If that fee is marked up and they are sending people to moz to push your tool as the one they use, than everyone knows the pricing. So there is a tension. Better you market direct to clients but have an affiliate program. That provides revenue for the seo contractor. This wouldn't be a lot of revenue, but should be enough that it justifies the time to do all the basics of checking the tool every month and reporting to clients to drive more usage. 

If I were you I would also try and tool your service so that an agency can sign up and setup every one of their clients for free. Not with running campaigns, but campaigns that are already configured to run and can be toggled on and off. Reducing the friction. Then a person like me could go in and send a branded email from your system to start collecting monthly payments for the service and be up and running. 

The system as you have it right I think does answer the question. "How do we get all seo's to use our tool as the default tool". 

I'm personally in a trial, and I believe I will be picking up the basic service monthly for a single client to start, but I'm going to have to work very hard to grow the business for myself and subsequently jump to higher tier plans. I would really like to see the situation improve for me. And I think that you could find yourself with much more growth by streamlining the customer intake. 

I can tell you that If I could setup non-running campaigns for free that I would have already setup every one of my websites in preparation for trying to sell the service. And if there were branded sales tools looped in I'd probably push a button to send them out and get my clients signed up. 

I'm near Seattle so if you want me to come in and help you redesign things I'm happy to help :).

March 06, 2014 05:09 PM
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ColleenThiel
Moz

@trevogre

 

Thanks for you feedback! Perfect timing! The multi-seat / multi-login conversation is heating up around here again, and I am super interested to understand how our community perceive multi-seat and what features would be valuable.  

In the current scope (which we are currently reviewing) we would definitely allow:

  • 1 user to have relationship with many accounts
  • 1 account to have many users

The campaign relationship is something we haven't worked through yet and the current scope has them still associated to an account - you definitely had some interesting thoughts, and I really appreciate it! Also on the pricing front, we are always receptive to pricing feedback.  

February 26, 2014 04:00 PM
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trevogre

I think that this feature should come with some redefinition of the pricing. This product is priced for multiple campaign users. Which is nice because it makes it agency centric. But it has tiers that don't match the way that you add clients. So it requires too much evaluation of how you are going to execute. This is a problem for moz because it slows revenue growth when people can confront the issue incrementally.

The first thing that should happen is that users should be decoupled from accounts. So that you can be a user with a one to many relationship with accounts. And campaigns should be decoupled from accounts so that they can move between accounts. I'm sure that has been said before.

But what that should lead to is free user accounts. And paid campaigns that have a single campaign price.

In order to keep it agency centric you could start an affiliate program so that when a given user starts an account but the payee is a 3rd party that it credits the creator as an affiliate and their branding is shown. So the more accounts a user creates that pay moz the greater the affiliate revenue.

You should also eliminate the weird arbitrary keyword pricing. Just have a per campaign limit with a cost for adding keyword blocks.



 

February 26, 2014 03:05 PM
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ColleenThiel
Moz

@DynamoWeb - we are still looking at this as a feature we want to tackle in 2014.  There is a comment toward the top of the thread from January  giving a little more information.

Cheers! Colleen

 

February 10, 2014 12:40 PM
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Dynamo Web

Is This feature available now ? it has been 3 years since the last update

February 10, 2014 12:25 PM
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Max Lynam

@Colleen - thanks for fast reply and update - it really is very appreciated  :)

.. look forward to this coming out.  As soon as the per campaign access is enabled, we'll start loading on campaigns ... sure we'll be onto the premium+ in no time .... 
 .... but, unfortunate thing is, we can't enable that until this functionality is available.

I am hoping that we can add client and staff per-campaign ... but am a little worried about restrictions that may be placed on how we can grant access ... one suggestion seems for only being able to add one other person per Moz subscription ... and if you have an account with 25, 50, 100+ campaigns ... you really need more than just two logins per subscription ... almost makes all the work not quite worth while.
Hopefully it isn't just two logins per subscription that we've been spending all this time waiting for:
https://www.evernote.com/shard/s203/sh/61f04d3d-0ffc-4c85-9749-ce4a...

Looking forward to a moz-ingly good 2014, where we can become close friends with Moz   :)

January 03, 2014 03:26 AM
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ColleenThiel
Moz

@Max Lynam - I couldn't agree more with you! I know it has been frustrating waiting so long for this almost basic functionality.  To let you know we are currently working on laying the backend ground work to get this done soon.  I don't want to promise a date, because I realize how frustrating that has become, that said we are currently working on this and really hope to have something in the first part of this year. 

To respond to your requirements

Step 1 (just do it now)

            Put in place a VERY basic invite to campaign function ... the person would have full access to the campaign – in scope for 2014

Step 2

            Implement access level profiles, administered by the account owner (the one paying the bill) – in scope for 2014

            The access levels would still be based around campaigns (account owner level is for account owner)
 – in scope for 2014

            Campaigns would be able to be allocated to categories (managed by account owner) > we are looking at different models on how to allocate permission level.  We are still working out how this would work. 

            The account owner would be able to invite a person to manage particular categories ("all except selected" would also be an option) > See above

            More than one person can manage a category, but category managers can only be added/removed by the account owner > See above

            A category manager would be able to manage access and invitations for all campaigns in a category
 > See above

            In the profile manager, each "view" in the campaign screen would have an option of view or edit privileges > See above

            Child functions of the campaigns (like report, email, etc) would also have view or edit privileges (inherited if not specified) > See above

            Each user who is invited to a campaign can be allocated > See above 

 

I hope that helps.  Once we have some of the backend changes done and we really start working on this I hope I can give a clear target date for when you might see this role out. 

 

January 02, 2014 02:44 PM
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Max Lynam

I have been avoiding a Moz subscription for around two years because this functionality is not in Moz ... although it's been promised NUMEROUS times.

I know I'm not the only one in this boat and Moz may have earned hundreds of thousands of dollars more, if they just implemented this super easy feature ... what has gone into the planning that makes this so complex and difficult??  Not sure, but this seems nuts - come on guys and gals @Moz ... what's up?

Looking at this feature on other similar platforms, it really is super easy to do.

Step 1 (just do it now)

  • Put in place a VERY basic invite to campaign function ... the person would have full access to the campaign

Step 2

  • Implement access level profiles, administered by the account owner (the one paying the bill)
  • The access levels would still be based around campaigns (account owner level is for account owner)

  • Campaigns would be able to be allocated to categories (managed by account owner)
  • The account owner would be able to invite a person to manage particular categories ("all except selected" would also be an option)
  • More than one person can manage a category, but category managers can only be added/removed by the account owner
  • A category manager would be able to manage access and invitations for all campaigns in a category

  • In the profile manager, each "view" in the campaign screen would have an option of view or edit privileges
  • Child functions of the campaigns (like report, email, etc) would also have view or edit privileges (inherited if not specified).
  • Each user who is invited to a campaign can be allocated
  • If you are a manager of the category for a campaign, you have full edit privileges

How you want to build into the profiles/account is fairly irrelevant - as we're really only looking at campaign management here.  People could use an external account, or their current Moz account to login ... perhaps a little dashboard linking to their "roles" when they login under their personal Moz account?  When it comes to campaign management, it doesn't really matter for stage1 ... you can still login to forums, etc with your personal Moz account.

Step1 >> Personally, I think easiest way for NOW ... is to just invite people to a campaign, each campaign has it's own URL ... so it is campaign specific access for now ;)

 

SO .... just to be able to invite someone to login to a campaign ... surely this could have been done back in 2012 when first promised ... can we at least get something this basic setup now ????  Let me at least invite a client manager/client into their campaign ??

January 02, 2014 02:16 PM
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ColleenThiel
Moz

To follow on Adam's post, here is what we are looking at scope wise for Q1 of next year

  • Allow multi-seat usage across Moz analytics, OSE and QA
  • User access across all campaigns.  Campaign -specific access will be launched in a later version
  • Create a multi-seat navigation
  • Manager emails at the user level
  • Manage billing information
  • Add / Manage / Remove users from an account
November 22, 2013 02:35 PM
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umar khayam

Come on Moz in this day and age we need this feature 

November 21, 2013 06:15 AM
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Adam Feldstein
SEOmoz

Sorry for the lack of updates. Given where we are now, this is unlikely to be complete until Q1. This work is predicated on us completing a rewrite of our authentication system, which we will be finishing up in Q4.

For more information, I'm going to introduce you all to Colleen, who is the product manager on this product and will be able to provide more consistent updates on progress. She will follow up very soon with the planned scope of the first release.

November 14, 2013 11:22 AM
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joseph.chambers

Adam, re your last comment about a month ago: "We will continue to provide updates weekly." - can you give some kind of update! Thanks for your time.

November 13, 2013 03:39 PM
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Ross Minney

Any word on when this is likely to be implemented? 

Are you able to comment on the scope of the feature set in the first release?

November 06, 2013 03:28 AM
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Adam Feldstein
SEOmoz

Update: we've narrowed down the scope of the first release of this feature and have a good feel for the remaining work. There is still some deeper investigation and costing to be done before we can provide an estimate on completion. We will continue to provide updates weekly. The next should include a look at what we expect to be included in the first version of the feature and an estimate on timeframe.

October 14, 2013 09:18 PM
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Adam Feldstein
SEOmoz

Hey all,

I had hoped to have more definitive information today, but there is still more technical evaluation left to be done in determining the full body of work to integrate the new auth system across all of our tools and products. I will continue to make updates here. Next one on Monday.

October 09, 2013 08:43 PM
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Adam Feldstein
SEOmoz

@Joseph, thanks for taking the time to surface these from the thread. I will verify which of these will be part of a first release. 

As for sharing launch dates, one of the topics for Wednesday's meeting will be how we can be more transparent (and accurate) about plans and progress.  The primary cause for delay of this feature has been a dependency and delays in getting Moz Analytics out the door. More on that to come...

October 07, 2013 09:29 PM
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joseph.chambers

@Adam Feldstein please let us know what planned for V1-> as well. For example here are some interesting points in this entire thread.

  1. I think there should be a Master/Company account with Personal accounts.
  2. Permissions - add/remove keywords, add/remove competitors. 
  3. allow multiple recipients to get notification emails.
  4. Mozpoints should be associated with your Personal account that can attach to 1 Main account at a time.
    That way if I spend years on the forums acquiring points and leave my current position, I don't lost my points and my Personal Account and effectively my identity in the community.
  5. ability to grant and transfer administrative ownership of an account.
  6. If I have a personal non-pro account and 3 agencies/clients adds me to their pro campaign - i should still post under my personal non pro account and see only the profiles they assign me to.
  7. Non Pro account has access to pro tools because he's under the umbrella of a company(s) profile.

Finally I think we should get a realistic timeline not another "with a possible Q* release" - something firm on whats done - whats left - and timeline for each phase and whats planned and even a cool video on the http://devblog.moz.com would be nice.

October 07, 2013 09:10 PM
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Adam Feldstein
SEOmoz

We hear you and understand your frustration. A team has been working on this, and a good portion of the back-end work to support this has been completed. We have a meeting on Wednesday to assess the work that remains and when we can commit to finishing it. We will send an update to this thread then. 

October 07, 2013 08:41 PM
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Filip Matous

https://seomoz.zendesk.com/forums/293194-seomoz-pro-feature-requests < this issue is top of the list by a big stretch.

What's going on, Moz? Bunch of paying customers requesting a change for over 2 years?

October 07, 2013 01:09 AM
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Christopher Glaeser

@radiometer, I too would love to have multi-user access.

October 07, 2013 01:02 AM
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radiometer

@Christopher Currently I've used up all my campaign/website slots in the PRO version. As all current and each additional campaign/website needs an assigned SEO-manager, I'm hesitant to upgrade until MOZ supports this feature. Sharing credentials is not an option, as we can't let others access account info. Sending out automatic reports on weekly/monthly basis works fine, but we need to engage local managers even more.

October 07, 2013 12:57 AM
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Ross Minney

This is getting a bit ridiculous. This is a very easy feature to implement - it baffles me that it has not been implemented by now (as promised).

October 07, 2013 12:40 AM
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Christopher Glaeser

radiometer, estimated release dates have been posted in the past.  Why would a new estimate affect your decision to upgrade?

October 07, 2013 12:31 AM
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radiometer

Thread started more than two years ago. Currently considering upgrading from my Pro account as I need more sites and campaigns added. This is definately a show stopper for me. Please respond with an ETA.

October 06, 2013 11:20 PM
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Laurean Vincent

I'm still waiting too!

October 05, 2013 09:24 AM
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Christopher Glaeser

Q1 2014 is approaching.  Time to push back the release date. :)

October 03, 2013 09:10 PM
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Andres Navarro

2 yeas later, this feature is not implemented, yes, definitely it's been a while...

October 03, 2013 08:06 AM
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radiometer

Desperately need this multi-user feature as I have several campaigns running, and I need the local seo manager to access his campaign and stats.

Bo, Radiometer.

September 17, 2013 02:01 AM
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Karen_Semyan
Moz
Hi Christopher-- 
 
This one's definitely on the front burner!  It's been in development since early summer, and our teams are working hard to complete it in Q4.
That said,  our timeline for release has been pushed back a bit, to Q1 of 2014. That's because our development team has been focused on fine-tuning the new Moz app and systems to ensure features like multiple logins work seamlessly. (If you haven't checked out the Moz Analytics beta, log in and take it for a spin!) 

Apologies, once again, for the delay. And let me just say that all of us at Moz appreciate your patience as we work hard to get you logins!

 
Cheers,
Karen
September 10, 2013 01:42 PM
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Christopher Glaeser

What is the current outlook for multi-user login?  Any progress being made or is this still on the back burner?

Best,
Christopher

August 22, 2013 10:51 AM
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EnglishtownSEO

Hi, I was just about to sign up for PRO account, but there is one thing that holds me back: Multi-tenancy. 

We are multinational team in different offices, and I'm really looking for solution to multi-tenancy.

Is there any deadline for that project/feature?

Thanks,

Marcin

August 12, 2013 04:21 AM
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Herman Versteegt

Please make this a priority! With multiple users pro plus and elite would be really interesting. 

August 02, 2013 04:17 AM
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joseph.chambers

Build this into Moz Analytics!

August 01, 2013 08:08 PM
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Ross Minney

Hello,

I too look forward to seeing multi-user access introduced. This would be mean allot to us from a scalability perspective.

Thanks

July 04, 2013 07:57 AM
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Karen Semyan
SEOmoz

Hi Filip--

This feature is still on deck for Q3. That said, I have to tell you that providing client read-only access is not on the radar for our first release at this point. I had mentioned that in the above thread to make sure I was being super clear (see Nov. 9 + 12, and Jan. 28), so I'm hoping it isn't bad news for you (or us!) that this feature isn't part of the V1 release. It's a high pri 2, however. 

Now that we've got our beta product in the wild and our new Moz brand update behind us, I'll be revisiting this project again, armed with this additional detail. I'm collecting all feedback on this to help with prioritization, so your upvote on this feature counts, for sure. 

 

Thanks, 

Karen

June 11, 2013 03:16 PM
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Filip Matous

Hi Karen, how's the user access coming - what date we looking at? I just want the ability for a client to be able to access just their account, not other accounts.

Thanks,

Filip 

June 11, 2013 07:01 AM
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Karen Semyan
SEOmoz

Hi Weiss Research,

I definitely understand your frustration, and want to thank you for hanging with us and waiting for this. I posted an update about this feature on March 15, and I'm happy to say that status is accurate -- we're on track for shipping a multiple-logins option in Q2 to Q3. We'll also have more information for you in a few weeks; we're about ship a major release that will hopefully bring you a lot of other valuable updates and features for your PRO subscription.

If you are willing, I'd love to talk to you (and anyone who is interested!) about your specific needs, so we can understand better why you need this feature. 

Please email me personally at karen@seomoz.org, and I will follow up with you from there.

Thanks,

Karen

May 02, 2013 09:07 AM
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Weiss Research

2 years later and this basic feature is still described as planned. Thinking about cancelling account.

April 30, 2013 11:12 AM
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Karen Semyan
SEOmoz

Hi there,

I'm the product manager for the multi-seat feature, and I can say it's on deck for development in Q2, with a possible Q2 to Q3 release. We are in the process of planning for a number of big releases in the coming months, and we definitely feel the priority of this. It is top of the list for all of us here at Moz. This feature is dependent on some architectural work on our systems to support it, and we are finishing up coding and testing that in April and May. 

We'd like to thank you all again for holding tight for this, and for continuing to stress how important it is!

Cheers,

Karen

March 25, 2013 07:52 AM
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Saveology Home Services

Hello All,

 

Soooo need this feature. We have a lot of people working on our team and don't want all to have access to edit campaigns and make account changes, etc. An ETA on the launch of this feature would be nice (sometime soon preferably)

March 21, 2013 10:45 AM
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qgairsoft

+1

March 04, 2013 06:04 AM
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BritishCouncil

Dear SEOmoz,  it's going to be over two years since I first requested this feature to customer service and a little less since this thread was created. While I understand that this feature request may not be a priority for SEOmoz, well considering the length of time we've been waiting, I think it'd be fair to give us a estimated date when we can realistically expect multi-user access as a functional feature?  

February 13, 2013 05:40 AM
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Karen Semyan
SEOmoz

Hi there--

We're still aiming to release this feature in Q2, JoostvanVught. Just to reiterate what I described above, our first release will include two user types: An admin role that can manage the account and users, and users that have access to all campaigns. So Q2 won't include the ability to assign a user to a specific campaign. That's on our list as a next priority, though. Thank you for your patience on this!

Karen

 

January 28, 2013 03:33 PM
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JoostvanVught

Mh 2 cents about the possibiity to add multiple users with role/rights based access to tools & projects?

I have recently hired a guy to help with backlink analysis & linkbuilding for 1 project. Hence I would like to let him use the paid Open Site Explorer and perhaps give him access to 1 specific project (keyword rankings, etc) without opening the other projects.

Holding my breath until Q2 2013 :-)

January 25, 2013 09:27 PM
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akhlis

Any updates on this feature request? 

This is a very important feature for every SEO tool :>

January 25, 2013 06:03 AM
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locassa

I've just moved to SEOMoz from RavenTools and this feature is really important for me.... +1

December 31, 2012 06:17 AM
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RUM New Relic

+1

December 06, 2012 03:24 PM
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triveraseo

Yes, I would love multi-user also. Thats all, Thanks!

Jess not Trivera :)

December 03, 2012 01:12 PM
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carralon

Please please guys, we need multiuser support on this tool. I wish I could give much more wider use to your tool within the organisation where I work, but unfortunately without having multiuser access to campaigns, it's difficult. 

Best 

david

November 20, 2012 07:55 AM
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Espsko

Definate dealbreaker for us - not only that this feature is missing but to see how long it has taken you guys to implement since the feature request was put in (and a lot of users expressed their need / want for this feature). Doesn't exactly give me confidence with regards to the timeframe and effectiveness on future development of new features. In my opinion this is a basic feature for ANY business tool and something that should've been in there from day one.

November 20, 2012 07:09 AM
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Karen Semyan
SEOmoz

Hi Alec, and thanks for mentioning that. We haven't forgotten about this important request; we have client access on our roadmap for a second release. Based on customer feedback overall, we've prioritized adding multiple users slightly higher to make sure people can log in separately and securely. Next up is client access!

Again, we understand and appreciate your patience as we implement this feature. We're absolutely doing the best we can to make this top priority for you all!

Cheers,

Karen

November 12, 2012 10:20 AM
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BusinessWebpageLtd

Hello,

I'd like to re-state what I was looking for from this request. I use my Pro account to monitor 3rd party websites that I run SEO campaigns for.

 

I'd like to be able to give my client access to ALL the reports relating to their domain, but no admin or billing control. The emailable PDF reports are simple insufficient because there is incomplete detail and no drill down/history.

I must say that it seems to take a rather long time to get even the smallest feature added in this way. This subject was raised a year and a half ago.

Regards

Alec

November 10, 2012 09:22 AM
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Karen Semyan
SEOmoz

Hi everyone,

Thanks again for your feedback and opinions! I'm the product manager driving this project, and yes, it's very actively in the planning stages. 

First, a quick announcement: As of today, you can can now add a second billing address to your invoices. Just go to https://www.seomoz.org/users/my --> Billing to copy a second email address on your billing emails. This is one of the bigger requests from customers on this topic, and we hope some of you find it useful.

This leads to the request of adding multiple users to a single account: 

We're actively working very hard to define this feature in a way that works across our application and tools. It's at the top of our feature list right now. This is a complex development project with many moving parts--thanks for pointing out some of the issues, Blueprint Marketing! For that reason, we are taking the time to make sure it's effective and secure for you to use. 

I can tell you that for our V1 release, we'll focus on two user types: An admin role that can manage the account and users, and users that have access to all campaigns. Our current release timeline is Q2 2013.

I'll update this thread when we are further along with development! And again, I really appreciate your patience as we dig in to building multiple users into your subscriptions. 

 

Cheers,

Karen

 

 

 

November 09, 2012 12:10 PM
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thinkswift

I strongly agree, the ability to add other team members to the account is crucial.. Especially for agencies that have teams of folks handling different tasks. You can always limit the amount of users depending on the type of plan and allow restricted access to certain global account & billing settings.

Will this ever get 'planned'? Ive read somewhere it was scheduled for this year, whats the holdup?

October 23, 2012 09:17 PM
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BlueprintMarketing

• Sorry if I sounded like the bad guy but another however now that I've had a chance to read some of the problems with more sleep then I apologize for not paying more attention before I spoke. I still believe you should not buy one Seomoz subscription for a bunch of people to use its wrong. Regardless my reason for posting messages Adam stated he was thinking of something like Google docs but with more control a link you could kill off or set a time that allows a certain amount of downloads and/or time to elapse before the link no longer works. I used a product called share file right now and it does all the things I just listed. As far as allowing another person who has a Pro account transfer your workload to that is something I support however how would you deal with the increased list of campaigns? in my mind if you are a based user Pro you would have to open up the campaign to use the campaign coming into your account. Also keep in mind guys if you allow too much sharing people will unfortunately take advantage if they have used most of their resources a will trade them with their friend or colleague if they are to simply login and trade the sources like that some people as you know don't even use the campaign tool others maxing out instantly. So give seomoz a break they provide a fantastic service to all of us and this is far more complex than it sounds. I don't think the idea of someone plugging into what should be in your account and only your account then using your credit card is something moz should have to change anything to prevent you should not being allowing people in your account S I realize that they can sign you up for more campaigns but honestly who's to blame if they do that. I feel the allow quite a bit of sharing the idea of the tool from not mistaken is not for everyone you know that needs search engine optimization tools to have a way of accessing your account what would you do if you are in the Q&A form and somebody said something offensive then who is to blame? if you can keep making up accounts you could theoretically have 2 accounts for yourself then say no that was my evil friend was parted ways with that said that nasty thing or you could honestly offer people use of this application or money I know it sounds crazy and most of you are very very honest I'm not doubting that or trying to imply or anything like that. However I have run 3 corporations and I can tell you one thing if there is a way people can steal and feel anonymous they don't assimilate it to stealing so my interest in saying what I'm saying and knowing it's probably not popular is either not want to see this community destroyed. Yes you should be able to trade campaigns no you should not have separate logins in as it is a team account that would have to be made separately it would definitely cost more because you're asking for something that could prevent people from signing up you would have to have an administrator of your group or pair that would be responsible for both of you or you are simply each thrown out if one person does something wrong. I'm only saying this because I don't believe everyone here is looking at the entire picture they think it's a matter of adding some code and calling it a day. You want to protect this company so the fact that they're even entertain the idea should make you very happy. I'm sorry I sound like a jerk I am not a promise I just don't want to see this community destroyed. 

October 18, 2012 11:29 PM
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BlueprintMarketing

 guys nobody has access to your credit card information have you tried to locate your credit card info. It does not show you the numbers it shows the last 4 I too feel that it would be a nice addition however to be 100% honest it's not what SEOMoz even allow us if you look at their terms of service. I'm not saying that you have a right to share the knowledge however if you're going use seomoz that much like that and the reports aren't sufficient you need to buy another account in my opinion.

October 18, 2012 11:07 PM
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Adam Feldstein
SEOmoz

Thanks Alec,

That level of fine-grained control would not be included in a 'phase 1' of this feature, but that is where we want to get to. Another option for this sort of access would be something like what Google docs does with their doc sharing. In this scenario a customer could share an auto-generated, complex and unique URL that can access a specific HTML version of a report. Optionally, this URL could expire after some period of time. This would be on a report-by-report basis, so it doesn't quite achieve the same thing.

Alternatively, the SEOmoz custom reports system can be used to send clients custom PDF report updates on regular intervals (weekly, monthly, etc.). This is, perhaps, less tidy, but achieves a similar goal. There are still a few missing reports from this system, but we are working to get those in place in the coming months. 

September 10, 2012 09:04 AM
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BusinessWebpageLtd

There does seem to be a view different ideas about how this might work. 

My wish, is that I could add a user for a client to be able to view any of the reports for a specific campaign within my pro account. I would not want them to have any admin access to the account - or be able to access details of any of the other campaign within the account.

-Alec

September 10, 2012 01:28 AM
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Adam Feldstein
SEOmoz

Tmprod, this goes hand in hand with our thinking with regard to multi-access accounts and the ability to grant and transfer administrative ownership of an account. We are approaching this one carefully, as there are a lot of corner cases and privacy risks involved with account access and delegation features. 

We had some good planning discussions around this last week. I hope to have more information soon about when some of this functionality will be available.

September 09, 2012 12:45 PM
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Tmprod

I think that it's important to be able to push a campaign to another user.  For example, we're an agency and are taking over SEO from another agency that uses SEOMoz.  We should be able to push the campaign from one account to another so that we don't lose historical data. :/

September 05, 2012 01:57 PM
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Adam Feldstein
SEOmoz

Thanks again, everyone, for helping emphasize the need for this functionality. We are looking to see if there are ways to pull this time frame in, but there are some dependencies we still need to work through. I'll keep this thread posted.

September 02, 2012 02:35 PM
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Alfred Lim

Not ready to share the password with my colleagues in a different department. Wish we don't need to wait for another 9 months!!

August 26, 2012 11:27 PM
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daishi446

I found this thread while looking for this feature in seomoz. Yes! Please add this asap! I couldn't believe this was not a supported feature, I need it BADLY.

I am sad to see that as of august '12 you are saying it will be another 9-12 months. especially since that is what was said back in 2011

August 23, 2012 01:24 PM
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Karen Semyan
SEOmoz

Hi there! We don't have an firm ETA on adding multiple logins, but we're looking at adding this in the next 9-12 months. We definitely understand this is a priority to many of you; it's just a matter of prioritizing it with a lot of other great features you're asking for. Stay tuned, and thanks for your patience!

Cheers,

Karen 

August 21, 2012 10:55 AM
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Mike Gracia

I would also love to see this feature request go live :)

August 21, 2012 07:33 AM
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seadreamyc

Looking forward to this features. Please prioritize this. Thanks for your efforts.

August 17, 2012 08:24 PM
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Mattes

would love it too :)

August 16, 2012 04:46 AM
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tjserb

Seems like you would just have to separate the payment account. In other words just add an additional log-in to access financial records. You could also add Paypal and I could approve recurring payments for you guys (With my credit card, of course) but you wouldn't be able to log onto my financial info through My SEO account. To see that I would have to log into my Paypal. In other words, you guys would have my credit card info but it would just say Paypal on my account.

I accually have an account that does that so I know it works.

July 12, 2012 04:47 PM
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APH

would love to have this and and also can we set up different level of access e.g. can only view the report, or can admin or view only certain number of profile etc...can not wait....

July 04, 2012 04:18 AM
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Jackie Immel
SEOmoz

Hi All! 

Thanks, everyone, for writing on the feature request forum! We're definitely working toward multiple logins. We'll most likely have this feature by early next year, but I will keep everyone posted on our progress.  

Cheers!

Jackie

July 02, 2012 01:40 PM
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nobodaddy

Jumping on the multiple user support bandwagon.  This is not businesses unless it has this feature.

July 02, 2012 01:35 PM
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BusinessWebpageLtd

Hi,

I would like to be able to create a login which gives access to one or more of the campaigns in our PRO account ( not all of them, and not any account info )

This would be to offer SEO client direct access to their reports including all drill down histories etc.

Is this the type of feature you are working on?

July 02, 2012 02:28 AM
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BritishCouncil

here's looking forward to this feature. I need it please!  : )

June 29, 2012 11:12 AM
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Nicholas Sayers
Moz

Hey Richard! In short: we are still working on it. We are hoping sometime this year.

May 15, 2012 07:20 AM
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Richard.Fyffe

Any update on this feature - we would also benefit from this.

May 15, 2012 04:37 AM
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shaneeubanks

Honestly, this is pretty much the only reason keeping the corporation I work for from using SEOmoz. Having multi-users is a must-have as our company has 25,000+ people and multiple marketing teams that handle multiple websites...that all do SEO. 

I use SEOmoz on the side for my personal websites and love it, but I can't convince my employer to use it without multi-user access.

So...prod the dev team along! Have roger bot make them sugary treats and caffeine. ;)

-Shane

March 30, 2012 11:21 AM
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Nicholas Sayers
Moz

EDIT: Awesome news, our product team will be adding this feature sometime this year! :)

 

Sorry for not supporting multiple logins yet! :(

Remember you can send out sensitive campaign information from you Reports Tab in the web app. You can have PDF reports of pretty much every bit of information we display to you sent out to customers/clients email addresses. Here is a cool guide on how to generate these reports: https://seomoz.zendesk.com/entries/20915207-custom-reports

Hang in there Mozzers! 

March 08, 2012 07:27 AM
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Gary Aspinall

I think there should be a Master/Company account with Personal accounts.

Mozpoints should be associated with your Personal account that can attach to 1 Main account at a time.
That way if I spend years on the forums acquiring points and leave my current position, I don't lost my points and my Personal Account and effectively my identity in the community.

March 08, 2012 03:22 AM
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Casey Schorr

Agreed. We need this to share logins with multiple SEOs and company owners. A must-have for a business tool.

March 06, 2012 03:09 PM
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Candice - Rail Europe

+1 It's really a must have feature. I'm right logged in under a coleague's identity and posting as her, although I'm not her, just because it;s the only way to have access to our company's SEO data.

February 07, 2012 07:56 AM
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joseph.chambers

I would love this! It would be cool if you guys have some sort of stream on the side of the site to get more people "voting" for these kinds of things. Most people never make it to this page.. 

January 16, 2012 01:12 AM
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Nicholas Sayers
Moz

Hey Charlie,

Sorry not supporting multiple logins yet! :(

As of now there is no timeline or ETA for this feature. For now you can send out sensitive campaign information from you Reports Tab in the web app. You can have PDF reports of pretty much every bit of information we display to you sent out to custom email addresses.

Hope this helps for now.

Best,

Nick
SEOmoz 

January 11, 2012 08:51 AM
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charliew

This is important. I don't want users of the tool to have access to the credit card info...

January 11, 2012 08:20 AM
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Aaron Wheeler
Moz

@Epica, haha, I should definitely have a link there, shouldn't I? It's actually here right now since I already moved it. Here you go:

http://seomoz.zendesk.com/forums/293194-seomoz-pro-feature-requests

You should be able to vote up this thread at the top! Thank you!

December 16, 2011 10:37 AM
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Epica

Correction, where is the "thread" located. sorry for the comment spam :)

December 16, 2011 08:14 AM
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Epica

@Aaron, where is the trend located? I couldn't seem to find it and would love to vote on this one - it's highly needed for both 'coworkers' and clients alike.

December 16, 2011 08:12 AM
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j_brickell

Multiple Logins/users for one Pro account

Hi, this would be a nice addition to the Pro account. Ideally I need to be able to give limited access to other users etc.

December 14, 2011 03:26 PM
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Aaron Wheeler
Moz

Howdy, all! I'm moving this thread over to our Feature Request Forum so that these requests get logged properly and so people can vote on them. We don't have an ETA for multiple logins at the moment, but adding this to the Feature Request Forum means that our product team will review this and, if it gains enough traction, we'll start working on it! I agree that these account login and email notification additions would make for killer features.

November 10, 2011 10:41 AM
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Nicholas Sayers
Moz

We all completely agree! It would be awesome to have this feature. We have been trying to solve the logistics of getting it to work correctly. Hopefully someday soon we will get this feature rolled out. I would definitely watch the SEOmoz blog for updates.

November 10, 2011 10:39 AM
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sellmoreonline

I think this is a must have feature for the ProPlus and Pro Elite plans.

November 10, 2011 10:36 AM
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olibroman

Is there an update one this request? Any date? For us, this maybe a deal breaker as we may not wish to share payment information with those who use it to do actual SEO.

Thanks.

October 06, 2011 01:04 PM
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Blackpepper

Another nice related feature would be to allow multiple recipients to get notification emails.

August 31, 2011 03:45 PM
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Aaron Wheeler
Moz

Hey Droidman86!

We don't have a way for you to do this at the moment - it's in our queue of improvement requests but it may be a while before we can get to it. For now, you may need to share credentials with your coworker. Sorry about that.

Best of SEO luck!

June 16, 2011 08:58 AM